Job Description

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.

Position: Project Coordinator III

Location: Nashville, TN 37203

Duration: 4 Months

Job Type: Temporary Assignment

Work Type: Remote/Onsite

Job Description:

• As a Project Coordinator with the client's Global Operations Employee Experience (GOEX) team, you will help shape the learning experience for leaders across WW Operations.
• You will work with an international team to support translations for GOEX Localization Services customers.

Key job responsibilities

• Create and maintain project plans for all aspects of the translation workflow.
• Create projects and perform other administrative tasks in client's translation management system.
• Provide first-level support and manage expectations with translation customers, vendors, and partners.
• Organize files and manage pre-translation file preparation.
• Facilitate reviews and ensure feedback is properly saved to translation memories.
• Identify and support improvements to processes or tools where needed.
• Contribute to a positive team culture that focuses on doing great work while learning and growing.

Basic Qualifications

• Bachelor's degree in communications, business, linguistics or equivalent
• Experience working with global teams or customers
• Strong written and verbal communication skills
• Great organization and time management skills

Preferred Qualifications

• Experience with translation management systems
• Experience with learning design and development teams
• Experience with machine translation with post-editing (MTPE) projects

Story Behind the Need Business Group & Key Projects:

Business Group:

• Translation for all types of materials (mainly learning material can be for signage, onboarding programs, etc)
• Support 46 different teams across PXT ops
• More efficiently and team has the expertise and knowledge to assist
• Project coordinator hopping into established process and making sure it is running on time.

Key Projects:

• Project coordinator in a translation team

Typical Day in the Role:

Day to Day:

• When a request comes in ensure details are clear, routing to correct person to prep files, routing to linguists, and managing dates/assigning/keeping track of process
• 50% calls/50% individual work
• Status call with team in the AM
• Call with internal team that developer has what they need
• Updating dates, building project plans, answering emails to communicate status'

Interaction level with team:

• Team with HM meets once a week
• Communicating daily
• Status calls with vendors/customers
• Candidate Requirements:

Leadership Principle:

• Deliver results (rely on this contractor to
• Insist on the higher standards

YOE:

• Translation management systems would stand out (not necessary)
• 2-3+ YOE with global teams or customers
• 2-3+ YOE with strong written and verbal communication skills
• 2-3+ Organization and time management skills

Preferred Qualifications:

• Experience with translation management systems
• Experience with learning design and development teams
• Experience with machine translation with post-editing (MTPE) projects

Degree's/Cert Required:

• Bachelor's degree in communications, business, linguistics or equivalent

Resume Stand outs:

Preferred qualifications

• Performance Indicators (If any):
• Organizational and communicational skills

Top 3 must-have hard skills

• Project planning (doesn't have to be specific software) being able to put a schedule together and project plan
• Very clear written communication
• Strong file organization (have a very specific folder structure they use)

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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