Job Description

" Government Services, As They Should Be "

532 Group exists to make change happen. We are a federal consulting firm dedicated to making government services effective, extensible, scalable, and secure. Our knowledge and experience allow us to see beyond the superficial and dig deep into the underlying cause of a problem - developing innovative solutions that will work today and tomorrow.

We are hiring for a PowerTrain Learning Management System (LMS) Administrator to work on a U.S. Federal Civilian project.

Candidates must have (or be able to obtain) a public trust clearance. This position requires candidates to obtain/maintain a public trust background investigation.

Candidates must be a U.S. Citizen, or Permanent Resident with a Green Card (no Visas, no Exceptions). Residency will be validated.

Start date: Immediate

Job Summary

We are looking for a PowerTrain LMS System Administrator to join our team supporting federal clients. The person in this role will help maintain, enhance, and evolve the LMS environment in step with organizational needs. You must be a highly skilled in administering PowerTrain. The right person will be a hands-on problem solver who thrives on troubleshooting complex issues independently, continuously learning, and adapting to change.

Responsibilities and Duties PowerTrain LMS Administration

• The LMS Administrator is responsible for configurating and maintaining the LMS. This includes managing system settings, user interfaces, and browser compatibility to ensure a seamless experience for all users.
• Oversee user account creation, permissions, and data integrity, ensuring that the system remains secure and up to date.
• Respond to inquiries, troubleshoot technical issues, and develop 508 compliant user-friendly documentation such as how-to guides and FAQs.
• Serve as the first line of support for learners and course managers navigating the system.
• Provide LMS reporting and analytics. Generate detailed reports on course completions, user engagement, and compliance with mandatory training requirements. These insights will be used for audits, leadership briefings, and continuous improvement efforts.
• In collaboration with instructional designers and training teams, the LMS Administrator manages course content and structure.
• Implement templates for various training formats (I.e., online, blended, and instructor-led) and ensure all content meets accessibility standards, including section 508 compliance.
• Support modernization efforts such as automation, dashboard development, and integration with other systems like project management tools and cybersecurity platforms.

Required Qualifications

Education & Experience

• Bachelor's degree in a Computer Science, Engineering, or related field preferred.
• 5+ years of combined technical experience in production support, site reliability engineering, system administration, or DevOps roles.
• 2+ years or hands-on PowerTrain administration experience (system configuration, upgrades, troubleshooting).
• Must be a U.S. Citizen or Permanent Resident w/Green Card (no Visas, no Exceptions).
• Must be able to obtain/maintain a Federal Background Investigation

Required Competencies

• Critical Thinking: Ability to read requirements, analyze problems, and determine solutions autonomously.
• Pattern Recognition: Identify trends, recurring issues, and opportunities for improvement.
• Troubleshooting: End-to-end debugging skills across application, middleware, and infrastructure layers.
• Continuous Learning: Commitment to staying current with PowerTrain changes, reading documentation, and adapting practices accordingly.
• Attention to Detail: High level of precision in operational tasks and documentation.
• Communication: Excellent written and verbal communication skills for documentation and team collaboration.
• Pressure Management: Ability to work well under pressure within a technically challenging environment.
• Mission-Critical Mindset: Experience in working in mission-critical environments.
• Clearance: Must be able to obtain and maintain Public Trust Clearance.

Desired Skills & Experience (Strong + pluses)

• Agile experience: 3+ years working in Agile/Scrum/Kanban environments; highly team-oriented and practices collaboration as a key to success.
• Federal experience: Prior work on a federal government project.
• Self Sufficient: High capacity to learn, retain knowledge, and work independently under minimal supervision.

What Success Looks Like

• You can independently execute and troubleshoot PowerTrain issues and upgrades.
• You proactively identify improvements to our platform and implement them.
• You maintain comprehensive documentation that enables knowledge sharing.
• You adapt quickly to changes and update our processes accordingly.
• You balance routine operational tasks with strategic platform enhancements.

Work Environment

• Small, collaborative team where your contributions directly impact the product.
• Mix of repetitive maintenance tasks and innovative platform improvement projects.
• Requires creating, reading, maintaining system documentation and staying current with LMS evolution.
• Fast-paced environment supporting mission-critical government operations.

Benefits

At 532 Group we recognize our people as our greatest strength. Benefits of working with us include:

• Health Care (Health, Dental, Vision)
• Retirement Plan (401k)
• Paid Time Off (PTO)
• 11 Federal Holidays
• Discretionary Bonuses
• Remote Work.
• A growing list of other benefits

A pay range for the posted position is listed below. Note that base pay offered may vary depending on multiple factors that are considered in determining final pay for this position, including but not limited to, relevant work experience, certifications, market location, and job-related competencies. Employees hired will be in an "at will position."

Job Tags

Permanent employment, Full time, Work experience placement, Immediate start, Remote work,

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