Job Description
Training Manager Job Summary: The Training Manager is responsible for developing, enhancing, and overseeing all training programs to ensure alignment with Inter-Con’s operational, safety, and compliance standards. This role ensures all personnel are properly trained, assessed, and prepared to meet the evolving needs of high-stakes security environments. The Training Manager will act as a strategic partner to both internal leadership and the client, driving continuous improvement and operational excellence. Qualifications Duties/Responsibilities: Program Development - Build and maintain a comprehensive training program aligned with operational, safety, and client requirements.
- Create and update curricula that strengthen personnel proficiency, preparedness, and overall operational readiness.
Training Enhancement & Quality Improvement - Evaluate existing programs to identify gaps and implement best practices.
- Develop advanced instructional materials using adult-learning principles and modern training methodologies.
- Drive consistent improvement through data-driven assessments and feedback.
Trainer Oversight & Accountability - Ensure all trainers deliver lessons accurately, consistently, and in compliance with established standards.
- Conduct periodic audits, evaluations, and coaching to maintain high-quality delivery.
Annual Training Plan & Schedule Management - Design, implement, and oversee the yearly training calendar.
- Ensure all mandatory, recurring, and role-specific training requirements are met on schedule.
Client & Stakeholder Liaison - Serve as the primary point of contact between Inter-Con Security and the client on all training matters.
- Maintain clear communication to ensure alignment of training programs with security objectives and operational priorities.
Continuous Improvement & Performance Monitoring - Track training metrics, conduct program assessments, and implement enhancements to strengthen effectiveness.
- Provide strategic recommendations to improve readiness, efficiency, and overall performance
Required Background & Experience - Experience in instructional design, training program development, and adult-learning methodologies.
- Ability to design engaging training for diverse audiences, including blended learning and e-learning platforms.
- Previous leadership experience in fast-paced, high-stakes, or critical-infrastructure environments.
- Demonstrated ability to operate with professionalism, urgency, and adaptability.
- Strong experience partnering with executives and stakeholders on operational and strategic security matters.
Certifications & Technical Skills - CPR Certification (required or ability to obtain).
- Firearms, Access Control, and Use of Force certifications as applicable.
- Strong leadership, accountability, and team-development capabilities.
- Ability to implement structured training programs and monitor compliance.
Key Attributes - Strategic thinker with strong operational awareness
- High professional credibility and ability to lead by example.
- Client-focused, results-driven, and committed to exceeding expectations.
- Exceptional communicator skilled at presenting complex material to diverse audiences.
- Background in military, law enforcement, or security operations is highly preferred
Duties, responsibilities and activities may change at any time with or without notice
I nter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
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