Job Description

Job Description and Duties

Under the direct supervision of the Office Services Supervisor II (OSSII), the Student Assistant will learn a variety of clerical duties, general office procedures, time-management skills, prioritizing work, and will work with management and co-workers to support the office needs using the Electronic Adjudication Management System (EAMS).

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

This position is located at:

2 MacArthur Place, Suite 600
Santa Ana, CA 92707

The Student Assistant works in an air conditioned office building with natural and artificial lighting as well temperature control. In addition, the Student Assistant works in a cubicle in close proximity to others. The position is required to work extensively on computers, scanners, shredders and/or copiers as necessary for processing work, drafting email communication, and other purposes.

Special Requirements

Proof of application for, or enrollment as a student in, an appropriate college or university program.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of spelling, grammar, punctuation, modern English usage and basic Arithmetic.
• Knowledge of principles and processes for providing quality customer service.
• Excellent interpreting skills to accurately interpret written material and numerical data.
• Excellent writing skills to edit written material.
• Excellent communication skills, verbal and written, to ensure quality customer service and to communicate with other staff and those contacted in the workplace.
• Excellent organizational skills to prioritize work assignments or projects.
• Proficient computer skills (Microsoft Word and Excel, Outlook).
• Experience interpreting applicable statutes, regulation, and policy.
• Experience communicating effectively with other staff and those contacted in the workplace.
• Experience effectively managing multiple priorities.
• Experience being part of a team to collectively accomplish a task.
• Experience working with deadlines to complete work assignments.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Job Tags

Work at office,

Similar Jobs