Salesforce Administrator - Education Cloud Job at Kastech Software Solutions Group, Remote

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  • Kastech Software Solutions Group
  • Remote

Job Description

Salesforce Administrator – Education Cloud

Position Summary

Location: Remote

6+ Months

The Salesforce Administrator for Education Cloud supports the day-to-day configuration, data management, and administration of Salesforce Education Cloud. This role helps ensure that academic and student-facing teams have reliable tools for managing records, supporting students, and coordinating engagement.

Key Responsibilities

  • Configure Education Cloud components including Student Success Hub, Admissions Connect, and Experience Cloud pages.
  • Support user provisioning, security configuration, permissions, and sharing rules.
  • Assist with data management tasks including imports, quality checks, and deduplication.
  • Support SIS or ERP integrations in collaboration with senior administrators.
  • Help maintain documentation, process maps, and training materials.
  • Participate in testing, validation, and change management processes.
  • Troubleshoot user issues and escalate complex problems as needed.
  • Create reports and dashboards supporting academic and student services teams.
  • Collaborate with cross-campus teams to ensure consistent CRM usage.

Qualifications

  • Bachelor's degree or equivalent experience.
  • 2–4 years of Salesforce administration experience, Education Cloud preferred.
  • Understanding of student lifecycle operations (recruiting, admissions, advising, retention).
  • Experience with SQL/SOQL and CRM data structures.
  • Strong communication, time-management, and problem-solving skills.

Job Tags

Remote job,

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