Job Description

TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment. This role is well-suited for a motivated analyst who can balance independent ownership with collaborative execution across a large, mission-driven team.

Key Responsibilities

• Track, manage, and produce program deliverables with high accuracy and attention to detail.
• Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
• Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
• Provide clear verbal and written updates to government stakeholders and program leadership.
• Develop and deliver briefings, status updates, talking points, and decision-ready materials.
• Support meeting preparation, agenda development, and follow-through.
• Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
• Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
• Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
• Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
• Develop high-quality presentations, storyboards, and executive-level decks.
• Support knowledge capture and organization across shared systems and repositories. 

Work Location

• Telework, with occasional in-person work sessions in the Washington, D.C. area.
• Candidates must be local to the Washington, D.C. region. 

Requirements

• Bachelor’s degree and 3+ years of relevant program analyst or operational support experience.
• Demonstrated ability to work independently and take products from concept to completion with minimal direction.
• Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
• Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
• Proficiency in Excel, PowerPoint, and other productivity tools.
• Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
• Experience with process improvement, workflow documentation, or operational analysis.
• An Active CBP/ICE Public Trust with suitability or an Active Top Secret Clearance

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