Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

Z3pKMmVjWWxQaVowNXVnV1ZyeFcyQkpydlE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.
  • Performs other duties as assigned.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
  • Performs other duties as assigned.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
  • Performs other duties as assigned.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Innosoft Corporation

LMS Administrator (Powertrain/ Calisto) Job at Innosoft Corporation

 ...This is a remote position. Position Summary The LMS Administrator is responsible for administering the PowerTrain Learning Management System (LMS) in support of PRISM training operations. This role configures and maintains the platform, manages users and permissions... 

Option Care Health Inc.

Clinical Pharmacist Job at Option Care Health Inc.

 ...Possibilities. With the nations largest home infusion provider, there is no limit to...  ...members including 5,000 clinicians, we work compassionately to elevate standards of care...  ...Job Description Summary: The Clinical Pharmacist is a licensed professional who is... 

University of Maryland Medical System

Registered Nurse (RN), New Grad, Shock Trauma, Multi Trauma IMC, Rotating Job at University of Maryland Medical System

 ...stipulated in the Nursing Documentation policy. # The nurse graduate may administer medications under the DIRECT supervision of an RN. The nurse graduate may NOT administer medications independently. # Performs CPR as needed. # Follows institutional infection... 

Trillex Events & Marketing

Event Coordinator Job at Trillex Events & Marketing

 ...Trillex Events is a dynamic and fast-growing event services company dedicated to delivering exceptional event experiences for corporate and private clients. We specialize in planning, coordinating, and executing high-quality events through strong organization, attention... 

RightTalents LLC

Infrastructure Engineer Job at RightTalents LLC

 ..., Power & Cooling Redundancy) ~ Storage (SAN/NAS, NetApp/EMC/Pure) ~ Network (VLAN, Routing/Switching, Firewalls (Palo Alto/Fortinet/Cisco)) Virtualization/Cloud (VMware/Hyper-V, Azure/AWS) ~ Tools (ServiceNow/Remedy, Datadog/SolarWinds/Zabbix) ~ Frameworks...