Job Description

Position: Grooming

Reports to: General Manager, Grooming Manager

Purpose

This position requires an enthusiastic, patient approach to dealing with the pets; ability to learn and adhere to the Bark + Boarding’s standards and procedures; humane treatment of the animals at all times is required; must learn and develop skills necessary to effectively and efficiently bathe and finish pets. The position is physically demanding and requires the ability to be exposed to water, soaps, and blowing air for extended periods of time; must be able to stand for entire work day and have the ability to lift 50 pounds.

Key Accountabilities

• Adherence to Bark + Boarding’s quality standards and Grooming operating systems/procedures.
• Promoting a safe and healthy work environment and superior customer experience.
• Ensure client information is captured on Grooming Reports.
• Adhere to grooming price guidelines prepared and advertised by Bark + Boarding
• Represent, support and protect the Bark + Boarding brand.

Responsibilities

Quality Standards

• Ability to groom dogs to breed standard, to include dematting, shavedowns, pattern clips and hand-scissoring.
• Ability to communicate clearly with clients to ensure the clients’ grooming instructions are interpreted and followed correctly.
• Maintaining good customer service with all clients. 
• Willingness to assist with handling dogs who may not tolerate grooming process well, work with them and communicate effectively with owners. i.e.: Dogs requiring muzzle, dogs who may need sedatives prior to grooming etc. 
• Maintain a clean and sanitary grooming environment, including adherence to cleaning checklist.

Operations

• Ability to independently manage your own Grooming Schedule in conjunction with the Grooming Manager. 
• Maintaining access to your grooming schedule in Google Calendar
• Responsible for maintaining your own grooming supplies, i.e.: clippers, scissors etc. 
• Some grooming supplies will be supplied by Bark + Boarding, including: Shampoo, Conditioner, Nail Clippers, Dremels, Dryers, Ear cleaning solution etc. 

Qualifications

• Certified through an accredited Grooming school, or 3 breed technical. 
• Preferably at least 2 years Grooming or Salon experience.
• Familiarity with dogs, dog breeds, dog behavior either through formal training or work experience.
• Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.
• Dependable, reliable, and highly motivated.

Physical Requirements

• Maintaining a professional demeaner and dress at all times in the workplace. Clean appearance and positive attitude helps convey respect for customers and co-workers. 
• Ability to stand, sit or walk for extended periods of time.
• Ability to bend, lift and reach.
• Ability to lift and move objects and animals weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.
• Ability to withstand prolonged exposure to cat and dog hair.
• Rabies inoculations are required or must be waived.

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