Bilingual Call Center Rep Job at CornerStone Staffing, Fort Lauderdale, FL

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  • CornerStone Staffing
  • Fort Lauderdale, FL

Job Description

Are you Bilingual in English & Spanish and passionate about helping people? CornerStone Staffing is hiring a Bilingual Customer Service Representative in Sunrise, FL! Join a professional team where your customer service skills make a real impact. If you're customer-focused, tech-savvy, and ready to grow your career in the insurance industry—this is your moment. Apply now and make a difference every day.

 

Bilingual Insurance Customer Service Representative

Location Sunrise, FL | Onsite

 

COMPENSATION & SCHEDULE

• $18/ hour (***potential to make up to $21.50/hour after training, certifications and promotions to different coverage levels***)

• 9:00 AM – 5:30 PM, Monday through Friday

• W2, Full-Time

ROLE IMPACT: This position serves as the primary contact for clients, ensuring seamless communication between customers, internal teams, and external agents. The successful candidate will resolve service-related concerns efficiently while maintaining high levels of customer satisfaction and compliance with service standards.

KEY RESPONSIBILITIES

• Act as a liaison between customers, internal staff, and external clients

• Address and resolve customer inquiries to ensure long-term satisfaction

• Provide accurate and timely responses to service requests from policyholders and field agents

• Offer technical advice and guidance related to service and product issues

• Conduct research to complete requests within defined service standards

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent required

• Bilingual in English & Spanish required

• 1+ year of customer service experience, preferably in property and casualty insurance (required)

• Proficiency in Microsoft Office Suite required

PREFERRED SKILLS

• Familiarity with insurance policy servicing

• Strong interpersonal and problem-resolution skills

• Ability to manage high call volumes effectively

 

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:

#IRVING123

Job Tags

Full time, Work at office, Monday to Friday,

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